The access to the Museum courtyard, the bookshop and to Bar Solaris is free.
Besides the Observatory, there are no architectural barriers in the Museum.
Areas for breast-feeding and diaper changing are also available.
At the entrance a relax area is present.
During standard openings booking for the exhibition visit and the astronomical Observatory is not required while for the Planetarium shows is optional.
To book send an e-mail to firstname.lastname@example.org or call +39 0721 892390 by Friday morning (until 12:30 PM). The reservation through e-mail will be validated upon a reply. In this case, leave a phone number to be contacted just in case of necessity.
We suggest to arrive 20 minutes before the reservation time. In case of late arrival the reservation will be canceled.
RULES AND GUIDELINES
- In the Museum, in the Planetarium and in the Observatory it is not allowed to smoke, eat and drink.
- In case the Museum intends to take photos or videos to visitors, special permission will be expressly requested at the ticket office.
Children and teen-agers under age 18 must be accompanied by an adult.
Dogs are not allowed in the Museum, except for guide dogs or small dogs which will be held in owner’s arms for the entire visit. In any case, dogs are not allowed in the Planetarium nor in the Observatory.
- Tickets and badges must be kept during the entire stay in the Museum.
Free entrance for children up to 3 years old and disabled helpers. Junior tickets with 50% discount are for people from 4 to 10 years old and over 65 year old. Reduction tickets with 20% discount are for disabled and owners of fidelity card of Museum partners. Free entrance for children up to 10 years old every fourth Sundays of month.
Planetarium is not suitable for children up 3 years of age.
The observation through telescopes will be canceled in case of bad weather.
Avoid to open and to close the Planetarium doors during shows. Switch off the mobile phone into the Planetarium room.
- During school visits, teachers must control that students follow safety rules and evacuation rules.
The Museum keeps lost objects for 7 days. By this time call the Museum and leave your name and your contact number to receive info to collect them. The Management is not responsible for lost objects in the Museum.